Privacy Policy
Compare My Meds
At Compare My Meds, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share the data you provide when using our medication price comparison service. We operate in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are Compare my Meds Limited, the operator of comparemymeds.com, a medication price comparison service that helps you find the best prices for medications in the UK. You can contact us at:
- Email: support@comparemymeds.com
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Data Protection Officer: Peter O'Loan
We are the "data controller" responsible for your personal information under UK data protection laws.
2. What Information We Collect
We collect limited personal data to provide our service. Here's what we gather:
- Emails and Contact Names: When you sign up to receive emailed price details, we collect your email address and, if provided, your name.
- Website Usage Data:
- Cookies: We use general cookies to improve your experience on our site (e.g., remembering preferences). See our Cookie Policy below for details.
- Google Analytics: We use Google Analytics to track how visitors use our site, such as pages viewed and time spent. This data is anonymized where possible and includes your IP address, browser type, and device information.
We do not offer an account area, so we don't store passwords, payment details, or other sensitive personal information beyond what's listed above.
3. How We Use Your Information
We use your data for the following purposes:
- To Send Price Updates: Your email and name (if provided) are used to send you medication price comparisons and updates as requested.
- To Improve Our Service: Cookie and Google Analytics data help us understand how our site is used, allowing us to enhance its performance and usability.
- Legal Compliance: We may use your data to meet legal obligations, such as responding to regulatory requests.
Our legal bases for processing under UK GDPR are:
- Consent: You agree to receive emails when you sign up (you can withdraw this anytime—see Section 7).
- Legitimate Interests: We use cookies and analytics to improve our site, balancing this with your privacy rights.
4. How We Share Your Information
We don't sell your data. We only share it in these limited cases:
- Service Providers: We use third parties to help run our site and send emails (e.g., email delivery platforms like Mailchimp or Google Analytics for tracking). These providers are bound by contracts to protect your data and only process it on our instructions.
- Legal Requirements: If required by law (e.g., a court order), we may share your data with authorities.
Your data stays within the UK or the European Economic Area (EEA). If we ever transfer it outside these areas (e.g., to a US-based provider like Google), we'll ensure safeguards like Standard Contractual Clauses are in place.
5. How Long We Keep Your Information
- Emails and Names: We keep these as long as you're subscribed to our price updates. If you unsubscribe, we delete them within 30 days.
- Cookies: These expire based on their type (e.g., session cookies end when you close your browser; persistent cookies may last up to 12 months).
- Google Analytics: Data is retained for up to 26 months, then automatically deleted by Google.
We don't keep data longer than necessary, and we securely delete it when it's no longer needed.
6. Your Rights
Under UK GDPR, you have rights over your data:
- Access: Request a copy of the data we hold about you.
- Rectification: Ask us to correct inaccurate information.
- Erasure: Request deletion of your data (e.g., unsubscribe from emails).
- Restriction: Ask us to limit how we use your data.
- Objection: Object to processing based on legitimate interests (e.g., analytics).
- Portability: Request your data in a machine-readable format.
- Withdraw Consent: Stop receiving emails anytime (see below).
To exercise these rights, email us at support@comparemymeds.com. We'll respond within one month, free of charge, unless your request is complex or excessive.
7. How to Unsubscribe or Stop Emails
You can stop receiving price update emails anytime by:
- Clicking the “Unsubscribe” link in any email we send.
- Emailing us at support@comparemymeds.com with your request.
We'll remove your email and name from our list within 30 days.
8. Cookies and Tracking
We use cookies and Google Analytics to make our site work better. Here's what they do:
- Essential Cookies: Help the site function (e.g., navigation). These don't need consent.
- Analytics Cookies: Track site usage via Google Analytics (e.g., page visits). These are optional.
You can manage cookies through your browser settings or opt out of Google Analytics via their tool (https://tools.google.com/dlpage/gaoptout). For more details, see our Cookie Policy below.
9. Security
We protect your data with:
- Encryption (e.g., TLS for emails and website traffic).
- Secure storage on UK-based servers.
- Access controls to limit who can see your information.
If a data breach occurs that risks your rights, we'll notify you and the Information Commissioner's Office (ICO) within 72 hours.
10. Third-Party Links
Our site may link to external sites (e.g., pharmacies we compare). We're not responsible for their privacy practices—check their policies before sharing data with them.
11. Changes to This Policy
We may update this policy if our practices change or laws require it. We'll post the new version here with the updated date. If changes significantly affect you, we'll email you (if you're subscribed).
12. Complaints
If you're unhappy with how we handle your data, please contact us first at support@comparemymeds.com. You can also complain to the ICO:
- Website: www.ico.org.uk
- Helpline: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Last Updated: April 2, 2025