Complaints Policy

If you have any concerns about our service, we want to hear about them! We take all complaints seriously and strive to resolve them promptly and fairly.

To file a complaint, you can simply email us at complaints@compremymeds.com with a detailed description of the issue. The more information you can provide, the better we can assist you. In your email, please clearly state that this is a formal complaint.

We are committed to working with you in good faith to address any problems you may encounter with our website, products, or services.

In the unlikely event that we are unable to reach a satisfactory resolution within 30 days of receiving your complaint, we are open to finding a mutually agreeable solution.

The courts of England and Wales will have non-exclusive jurisdiction concerning all disputes or claims arising out of or relating in any way to these Terms or your use of the Site, including without limitation the Services, between you and us. However, if you are a resident of Scotland, you also bring proceedings in Scotland, and if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland.